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PrettyCocktail.com Customer Q&A

By  Amy,   posted Feb 24, 2017
Can you please let me know if you can add straps and beading to the following dress: Champagne Sheath Satin Mini Strapless Half Sleeve Cocktail Dress Style # PCK5967
By  Customer Service Center,   posted Mar 8, 2017
Hi,thank you for your inquiry. Yes, spaghetti straps are free to be added. Enjoy your shopping here.
By  Maria mazzone,   posted Dec 31, 2016
Hello, I ordered a dress yesterday from your company for a purple tie affair fundraiser I need a purple dress to wear To this affair in the picture it looks purple could you please confirm with me that I ordered a purple dress thank you
By  Customer Service Center,   posted Jan 2, 2017
Hi,thank you for your inquiry. Yes, and it has been finished.
I just sent you a delivery confirmation letter. You can get the dress soon. Enjoy your shopping here.
By  Tracey Ferguson,   posted Nov 1, 2016
My daughter is getting married on Sunday. We live in Tyler. I am in dire need of a mother of the bride dress. I'm 5'4" and 101 lbs. I have bought a couple of dresses, one berry and one bright red. She is using fall colors. I was really hoping to find a chocolate or champagne color. Do you think you'd have anything knee length that would work? I was looking for a straight sheath. THANK YOU for any help in advance!!!
By  Customer Service Center,   posted Nov 1, 2016
Hi,thank you for your inquiry. Sorry, it takes at least 7 working days to make a dress.
Time is so urgent that we can't make it in time. Enjoy your shopping here.
By  Linda,   posted Jun 7, 2016
what is your website. I am looking for a classy eggplant or grape dress. I want it knee length not above the knee.
By  Customer Service Center,   posted Jun 7, 2016
Hi,thank you for your inquiry. Please check this link: http://www.prettycocktail.com/Dresses/Knee-Length-Cocktail-Dresses_61/
All our dresses can be made in the color you want. Enjoy your shopping here.
By  Jen,   posted May 1, 2016
Is there any way you could make this dress in reverse colors? Fuchsia lace with black satin and grey underneath?
By  Customer Service Center,   posted May 4, 2016
Hi,thank you for your inquiry. Yes,you just need to add your requests in the remarking box when you place the order,then we will make the dress according to your requirements. Enjoy your shopping here.
By  Amy,   posted Mar 4, 2016
Do you guys ship to Philippines? If so, before I place my order will it be guaranteed to be there by the 18th of this month?
By  Customer Service Center,   posted Mar 5, 2016
Hi,thank you for your inquiry. Yes, we ship to Philippines. If you order a dress now and choose rush order and expedited delivery,we can make sure you will get the dress before March 18th. Enjoy your shopping here.
By  Lorraine Flaherty,   posted Feb 20, 2016
I am very interested in this dress for a wedding in April. What are the embellishments on the cap sleeves and bodice? Is it beading? Also, is it tailored with a built bra and lining? Much appreciated.
By  Customer Service Center,   posted Feb 22, 2016
Hi,thank you for your inquiry. It's beading and it is tailored with a built bra and lining. Enjoy your shopping here.
By  Lorraine Flaherty,   posted Feb 20, 2016
In regards to cocktail dress #PCK5577, what are the embellishments on the bodice and cap sleeves? Is it beading? Cannot tell in the photo online. I am very interested in this dress for a wedding in April. Much appreciated.
By  Customer Service Center,   posted Feb 20, 2016
Hi,thank you for your inquiry. It is beading. Enjoy your shopping here.
By  sandra ciara,   posted Feb 19, 2016
What is the bust and waist size on a 20 22 or can you send me size chart ?
By  Customer Service Center,   posted Feb 19, 2016
Hi,thank you for your inquiry. Here is our standard size chart:
http://www.prettycocktail.com/info/Standard-Size-Chart/.
If there is no your size, we suggest you choose custom size.
Here is the guide of how to measure: http://www.prettycocktail.com/info/How-to-Measure/. Enjoy your shopping here.
By  Denise Anderson,   posted Oct 1, 2015
I normally wear a size 12, do the sizes run big or small?
By  Customer Service Center,   posted Oct 1, 2015
Hi,thank you for your inquiry. Please don't choose the size you normally wear,our standard sizes maybe different.We suggest you compare your measurements to the size chart to choose size or just order custom size. Enjoy your shopping here.
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